Refund policy

Failed Delivery
If you fail to receive your shipment after the maximum number of delivery attempts allowed by the common carrier’s policies, and the product is returned, then a 30% restocking fee will be deducted from any refund offered to you. Shipping costs will not be refunded. If the package is returned for refusal of delivery you will be responsible for the full cost of the order.

Shipping & Delivery Timeline
Neither TBS nor its third-party fulfillment partners guarantee any specific shipping or delivery timeline. Orders are processed in the order they are placed and reasonable efforts are made to package and ship orders in a timely manner. Delivery timelines vary by carrier, time of year, and delivery location, and may be subject to weather-related or other delays outside of TBS’ control.

All Sales Are Final
All sales are final, and items ordered and shipped may not be returned or exchanged for any reason. Reasonable precautions are taken to ensure that merchandise is not damaged during shipping. You are responsible for checking your order immediately upon delivery. Items must be reported as damaged, missing or incorrect within three (3) business days from the date of delivery. Such notice must be accompanied by photographs of the item(s) and the packaging. TBS and its fulfillment partners reserve the right, at their sole and exclusive discretion, to refund or replace the affected items.